Keep all information concerning guests confidential.Comply with Title 31 record keeping and procedures.Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as internal controls, policies and procedures.Bring disputes and unusual guest activities to the attention of the supervisor.

Promote positive guest relations through prompt, courteous and efficient service.

Communicate with supervisors regularly.

Promote teamwork and cooperation with supervisors and all co-workers.

Keep work areas clean and orderly including the outside of the cage.

Basic knowledge of all computer systems used in the cage.

Conducts operation of basic machinery such as a coin sorter, currency counter, coin wrapper and calculator.

Responsible for maintaining their bank, equipment and surrounding area.

Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines.

Prepare reports, assignment of company funds and recordation of department revenues, verification of cash, coin, documents and chip inventory (removal and rotation).

Maintaining and balancing an inventory of documents and negotiable instruments.

Issuance and redemption of counter checks (markers) and guest deposits/withdrawals for cash, chips, checks and/or wire transfers.

Redemption of casino chips, slot tickets, checks, credit and debit card advances for cash as requested by guests.

Ability to communicate in additional languages a plus.

Must read, write, speak and understand English.

Excellent communication skills in both verbal and written environment required.

Excellent guest service skills required.

Ability to operate a computer terminal required.

One-year prior casino cage experience a plus.

To assist customers in the exchange of US currency for chips, cash, foreign currency, Pala Casino documents and negotiable instruments, ambassadors of company good will.

Jobs in pala casino